An information technology (IT) quality assurance analyst helps ensure products such as computer software, electronics, and other technology-related products are ready for release to the public. Similar to a quality assurance professional in other fields, the IT quality assurance analyst tests electronics and technology products, searching for any glitches or technical issues that prevent the product from working correctly. Ideally, the analyst identifies any problems prior to general release so that customers can use the product without difficulty or requiring assistance from the manufacturer. It is not always possible to test for every potential flaw, but IT quality assurance analysts help to keep the number of issues minimal.
The required education and training for this position varies from company to company. In most cases, an IT quality assurance analyst holds at minimum a high school diploma or equivalent; often they must have a bachelor's degree in information technology, computer science, or a related field. Analysts typically undergo a certain amount of on-the-job training, as well as continuing education, to keep up with developments and changes in technology as well.
Analysts usually work as a team in a company's quality assurance department under the supervision of a department manager or director, and they spend the majority of their work hours using computers or other technology. To succeed as an IT quality assurance analyst, it is essential for individuals to be excellent communicators who work well on their own and in a group setting.
Quality Assurance Analyst, IT Tasks
- Find bugs, defects, and regressions.
- Design, implement, execute and debug information technology test cases and scripts.
- Validate and document completion of testing and development.
- Automate test cases.
- Verify fixes.