The average pay for a Customer Service Coordinator is AED 84,000 per year. Most people move on to other jobs if they have more than 10 years' experience in this career.

AED 33,090 - AED 328,848
AED 33K
AED 84K
AED 330K
MEDIAN: AED 84,000
10%
50%
90%
AED 0AED 328K
Salary AED 33,090 - AED 328,848
Bonus AED 3,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 33,090 - AED 328,848
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 5 Dec 2017
  • Individuals Reporting: 32

Job Description for Customer Service Coordinator

A customer service coordinator works to provide a high level of customer service for an organization. Often, a customer service coordinator interacts with customers to answer their inquiries about products, accounts, and services. The coordinator also works to alleviate customer complaints and processes customer orders for products and services. They also work to ensure the accuracy of customer and business records by obtaining information from the customer; the information gathered also is used to determine if any new products or services would benefit the customer. The customer service coordinator often communicates with the customer over the phone or through email. Depending on the customer's complaint or issue, the customer service coordinator may need to discuss the issue at length with the customer to adequately satisfy their concerns.

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Customer Service Coordinator Tasks

  • Completes transactions, records of complaints and actions taken, comments using internal PC systems.
  • Responds to telephone, mail and face-to-face inquires about the company's products or services following standard scripts and procedures.
  • Documents details of telephone conversation and actions taken .

Customer Service Coordinator Job Listings

Pay Difference by Location

National Average: AED 86,511

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Coordinator

Gender

Female
40 %
Male
60 %
Less than 1 year
6%
1-4 years
38%
5-9 years
34%
10-19 years
19%
20 years or more
3%

Experience Affects Customer Service Coordinator Salaries

▲8%

National Average
AED 87,000

▼11%

Gender

Female
40 %
Male
60 %

Years of Experience

Less than 1 year
6%
1-4 years
38%
5-9 years
34%
10-19 years
19%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 22%
vision benefits
Vision: 22%
no benefits
None: 33%