The average salary for a Mid-Career Customer Service Supervisor is AED 85,784 per year.

AED 22,106 - AED 172,337
AED 22K
AED 87K
AED 170K
MEDIAN: AED 86,640
10%
50%
90%
AED 0AED 174K
Salary AED 22,106 - AED 172,337
Bonus AED 4,500
Profit Sharing AED 150
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 22,106 - AED 174,029
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 19 May 2018
  • Individuals Reporting: 65

Job Description for Customer Service Supervisor

The customer service supervisor is responsible for overall customer service and customer satisfaction. The customer service supervisor must effectively lead and motivate their team of junior customer service representatives, as well as provide employees with performance feedback, proper training, and guidance. A key aspect of this role is effectively leading the team and ensuring all customer service needs are met in a timely manner. The customer service supervisor must be familiar with the company’s products/services and the customers that are served. Customer communications is a regular part of this position.

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Customer Service Supervisor Tasks

  • Communicates, implements and interprets new and existing policies and procedures to staffs within the department.
  • Supervises the day-to-day activities of customer service department within established policies and procedures.
  • Responsible for the staffing level of the department.
  • Recommends solutions for customers complaints.
  • Coordinates with other departments to resolve issues involving the customer services department.

Customer Service Supervisor Job Listings

Pay Difference by Location

National Average: AED 87,046

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Supervisor

Gender

Female
20 %
Male
80 %
5-9 years
82%
10-19 years
18%

Gender

Female
20 %
Male
80 %

Common Health Benefits

medical benefits
Medical: 93%
dental benefits
Dental: 15%
vision benefits
Vision: 11%
no benefits
None: 7%