A Guest Services Agent in Dubai earns an average salary of AED 29,351 per year. Most people with this job move on to other positions after 10 years in this field.

AED 19,930 - AED 94,148
AED 20K
AED 29K
AED 94K
MEDIAN: AED 29,351
10%
50%
90%
AED 0AED 97K
Salary AED 19,930 - AED 94,148
Bonus AED 3,000
Profit Sharing AED 2,650
Commission AED 2,023
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 20,351 - AED 97,142
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 18 Jan 2018
  • Individuals Reporting: 65

Job Description for Guest Services Agent

Guest services agents generally operate the front desk of a hotel (or similar establishment) and are chiefly responsible for handling guest check-ins, check-outs, and other customer-service functions. They may also be responsible for customer complaints, handling cash, and informing visitors of hotel rules, as well as providing additional information to assist the guests.

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Guest Services Agent Tasks

  • Greet, register, and assign rooms to guests, and provide information and paperwork.
  • Answer questions, escalate complaints, and ensure that the lobby remains clean and pleasant.
  • Calculate bills, collect payments and document interactions.

Guest Services Agent Job Listings

Key Stats for Guest Services Agent

Gender

Female
50 %
Male
50 %
Less than 1 year
9%
1-4 years
67%
5-9 years
21%
10-19 years
3%

Experience Affects Guest Services Agent Salaries

▲3%

National Average
AED 32,000

▼4%

Gender

Female
50 %
Male
50 %

Years of Experience

Less than 1 year
9%
1-4 years
67%
5-9 years
21%
10-19 years
3%

Common Health Benefits

medical benefits
Medical: 97%
dental benefits
Dental: 14%
vision benefits
Vision: 6%
no benefits
None: 3%