A Guest Services Agent in Dubai earns an average salary of AED 31,289 per year. Most people with this job move on to other positions after 10 years in this field.

AED 19,332 - AED 94,453
AED 19K
AED 30K
AED 94K
MEDIAN: AED 30,266
10%
50%
90%
AED 0AED 98K
Salary AED 19,332 - AED 94,453
Bonus AED 203
Profit Sharing AED 5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 20,401 - AED 98,601
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 19 May 2018
  • Individuals Reporting: 56

Job Description for Guest Services Agent

Guest services agents generally operate the front desk of a hotel (or similar establishment) and are chiefly responsible for handling guest check-ins, check-outs, and other customer-service functions. They may also be responsible for customer complaints, handling cash, and informing visitors of hotel rules, as well as providing additional information to assist the guests.

Read More...

Guest Services Agent Tasks

  • Greet, register, and assign rooms to guests, and provide information and paperwork.
  • Answer questions, escalate complaints, and ensure that the lobby remains clean and pleasant.
  • Calculate bills, collect payments and document interactions.

Guest Services Agent Job Listings

Key Stats for Guest Services Agent

Gender

Female
61 %
Male
39 %
Less than 1 year
9%
1-4 years
72%
5-9 years
16%
10-19 years
3%

Experience Affects Guest Services Agent Salaries

▲15%

▲1%

National Average
AED 31,000

Gender

Female
61 %
Male
39 %

Years of Experience

Less than 1 year
9%
1-4 years
72%
5-9 years
16%
10-19 years
3%

Common Health Benefits

medical benefits
Medical: 97%
dental benefits
Dental: 16%
vision benefits
Vision: 6%
no benefits
None: 3%