The average salary for an Application Support Specialist in Australia is AU$73,532.
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AU$54k - AU$108k
AU$983 - AU$20k
AU$0 - AU$7k
AU$55k - AU$110k
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Job Description for Application Support Specialist
An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications. They likely work at a "help desk" in an office environment. This often involves heavy telephone traffic, although the specialist may be assisting customers through emails and messaging as well.…Read more
Application Support Specialist Tasks
- Provide expertise and technical knowledge about an application or suite of applications.
- Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.
- Train users on specific applications and document creation.
- Maintain, troubleshoot, and repair computer systems, including remote installations.
Explore the most common career paths for Application Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Application Support Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Application Support Specialist Job Listings
Popular Skills for Application Support Specialist
Information Technology (IT) Support
Skills in Software Knowledge are correlated to pay that is above average. Skills that pay less than market rate include Troubleshooting, Information Technology (IT) Support, Customer Service and Product Support.
Pay by Experience Level for Application Support Specialist
An early career Application Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of AU$64,803 based on 43 salaries. A mid-career Application Support Specialist with 5-9 years of experience earns an average total compensation of AU$75,384 based on 41 salaries. An experienced Application Support Specialist with 10-19 years of experience earns an average total compensation of AU$85,000 based on 30 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$108,090.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Application Support Specialist in their job title in Sydney, New South Wales earn an average of 10.8% more than the national average. These job titles also find higher than average salaries in Melbourne, Victoria (2.6% more). The lowest salaries can be found in Brisbane, Queensland (3.2% less).
Years of Experience
This data is based on 119 survey responses.
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