Automobile Service Advisor in Melbourne, Victoria Salary (Australia)

The average salary for an Automobile Service Advisor in Melbourne, Victoria is AU$52,029 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

AU$43,142 - AU$62,996
AU$43K
AU$53K
AU$63K
MEDIAN: AU$53,495
10%
50%
90%
AU$18.45 - AU$29.70
AU$18
AU$23
AU$30
MEDIAN: AU$22.58
10%
50%
90%
AU$0AU$67K
Salary AU$43,142 - AU$62,996
Bonus AU$10,000
Commission AU$2,400
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$41,670 - AU$67,932
  • Country: Australia
  • Currency: AUD
  • Updated: 12 Jan 2018
  • Individuals Reporting: 33
Hourly Data AU$0AU$37
Hourly Rate AU$18.45 - AU$29.70
Overtime AU$34.48
Annual Data AU$0AU$67K
Bonus AU$10,000
Commission AU$2,400
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$41,670 - AU$67,932
  • Country: United States
  • Currency: AUD
  • Updated: 12 Jan 2018
  • Individuals Reporting: 17

Job Description for Automobile Service Advisor

Automobile service advisor requires a wide range of skills. They usually greet new and current clients as they drive into the service area, work directly with clients as their automobiles are serviced, and work closely with the automobile technicians. Together with the technicians, service advisors ascertain the cause of the issue(s) that prompted a given customer's visit, work to address and resolve those issues. Also, since technicians will often have more than one possible solution to a given issue, service advisors must be able to relate these options to the customer and help them select a course of action.

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Automobile Service Advisor Tasks

  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.

Automobile Service Advisor Job Listings

Key Stats for Automobile Service Advisor

Gender

Female
44 %
Male
56 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
Less than 1 year
2%
1-4 years
46%
5-9 years
30%
10-19 years
10%
20 years or more
12%

Experience Affects Automobile Service Advisor Salaries

▲9%

National Average
AU$55,000

▼4%

▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

Less than 1 year
2%
1-4 years
46%
5-9 years
30%
10-19 years
10%
20 years or more
12%

Common Health Benefits

medical benefits
Medical:
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 100%