Average Call Center Representative Hourly Pay in Australia

AU$23.58
Avg. Base Hourly Rate (AUD)
10%
A$19.97
MEDIAN
A$23.58
90%
A$28.12

The average hourly pay for a Call Center Representative is AU$23.58

Hourly Rate
AU$20 - AU$28
Bonus
AU$100 - AU$5k
Commission
AU$2k - AU$6k
Total Pay
AU$41k - AU$60k
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What is the Pay by Experience Level for Call Center Representatives?

What Do Call Center Representatives Do?

Call Center Representative Tasks
  • Document outcomes and steps taken.
  • Update customer files and databases.
  • Investigate and follow up on customer problems.
  • Consult with customers by telephone to provide information, take orders, answer questions and handle complaints.
  • Place outbound calls, following a script to generate sales.
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Gender Breakdown

Female
71.8%
Male
27.1%
Prefer to self-define
1.2%
This data is based on 85 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

5%

Dental

1%

Vision

1%

None

95%