The average salary for a Client Services Director in Australia is AU$123,154.
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AU$88k - AU$172k
AU$5k - AU$41k
AU$0 - AU$25k
AU$95k - AU$189k
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Job Description for Client Services Director
Client services directors, sometimes called account managers, are responsible for overseeing a company’s relationship with its clients. They are expected to maintain a high retention rate, developing long term relationships with repeat customers. They manage the company’s accounts, communicate with clients and ensure their satisfaction. Client services directors may also be responsible for attracting new clients to an organization. Once they get a client to sign, they will communicate with the …Read more
Client Services Director Tasks
- Manage the staff, clients, and process for particular accounts and policies for all accounts.
- Create strong community and client relations.
- Oversee tracking of data about accounts, intervening when problems occur.
- Lead marketing efforts, pricing, and outreach to upper management.
Explore the most common career paths for Client Services Director. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Client Services Director
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Client Services Director Job Listings
Popular Skills for Client Services Director
Customer Relationship Management (CRM)
Skills in People Management, Customer Relationship Management (CRM), Project Management and Operations Management are correlated to pay that is above average. Skills that pay less than market rate include Client Interaction.
Pay by Experience Level for Client Services Director
An early career Client Services Director with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of AU$106,888 based on 6 salaries. A mid-career Client Services Director with 5-9 years of experience earns an average total compensation of AU$112,649 based on 24 salaries. An experienced Client Services Director with 10-19 years of experience earns an average total compensation of AU$146,876 based on 34 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$155,724.
Years of Experience
This data is based on 73 survey responses.
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