AU$62,973
Avg. Salary
AU$22.62
Avg. Hourly Rate

Average additional compensation:

AU$2,500

Bonus

AU$0.00

Profit Sharing

AU$6,100

Commission

What am I worth?
How should I pay?

The average pay for a Customer Relations Manager (CRM) is AU$22.62 per hour.

The average pay for a Customer Relations Manager (CRM) is AU$62,973 per year.

10%
AU$18.12
10%
AU$22.62
50%
AU$34.39
90%
90%
MEDIAN AU$22.62
10%
AU$46k
10%
AU$63k
50%
AU$88k
90%
90%
MEDIAN AU$62,973
AU$46,345 - AU$88,255
AU$46K
AU$63K
AU$88K
MEDIAN: AU$62,973
10%
50%
90%
AU$18.12 - AU$34.39
AU$18
AU$23
AU$34
MEDIAN: AU$22.62
10%
50%
90%
AU$0AU$89K
Salary AU$46,345 - AU$88,255
Bonus AU$5.00 - AU$15,000
Profit Sharing AU$0.00
Commission AU$6,100
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$42,626 - AU$89,486
  • Country: Australia
  • Currency: AUD
  • Updated: 20 Mar 2019
  • Individuals Reporting: 84
Hourly Data AU$0AU$35
Hourly Rate AU$18.12 - AU$34.39
Overtime AU$36.00
Annual Data AU$0AU$89K
Bonus AU$5.00 - AU$15,000
Commission AU$6,100
Profit Sharing AU$0.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$42,626 - AU$89,486
  • Country: United States
  • Currency: AUD
  • Updated: 20 Mar 2019
  • Individuals Reporting: 19

Job Description for Customer Relations Manager (CRM)

The position of customer relations manager (abbreviated as CRM in many companies, not to be confused with community relations manager) is usually a senior position in larger companies manufacturing consumer and commercial goods. The customer relations manager acts as a liaison between the company and its customers to ensure that product standards are being met and to address concerns related to manufacture and production. They normally then interface with the company and its engineering, development, and manufacturing divisions to determine if changes in products need to be made.

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Customer Relations Manager (CRM) Job Listings

Pay by Experience Level for Customer Relations Manager (CRM)

Pay by Experience for a Customer Relations Manager (CRM) has a positive trend. An entry-level Customer Relations Manager (CRM) with less than 5 years of experience can expect to earn an average total compensation of AU$59,000 based on 70 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Relations Manager (CRM) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$63,000 based on 42 salaries. An experienced Customer Relations Manager (CRM) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$68,000 based on 26 salaries. A Customer Relations Manager (CRM) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$70,000 based on 11 salaries.

Pay Difference by Location

9%

-2%

-3%

-8%

National Average: AU$62,327

Larger city markers indicate a job is popular in that location.

Customer Relations Manager (CRM) Reviews

Q: What is it like working as a Customer Relations Manager (CRM)?

Customer Relations Manager (CRM) in Bendigo:
"Challenging."
Pros: Knowledge gathering
Cons: Politics & lack of support

Customer Relations Manager (CRM) in Melbourne:
"Love the peninsula."
Pros: I love the fact I'm close to home and beach.
Cons: Nothing

Related Job Salaries

Key Stats for Customer Relations Manager (CRM)

Gender

Female
69 %
Male
31 %
Less than 1 year
6%
1-4 years
44%
5-9 years
26%
10-19 years
16%
20 years or more
9%

Experience Affects Customer Relations Manager (CRM) Salaries

▲12%

▲10%

▲1%

National Average
AU$62,000

▼6%

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
6%
1-4 years
44%
5-9 years
26%
10-19 years
16%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 6%
dental benefits
Dental: 3%
vision benefits
Vision: 3%
no benefits
None: 93%