Average Customer Service Manager with Customer Relationship Management (CRM) Skills Salary in Australia

AU$66,859
Avg. Base Salary (AUD)
10%
A$51k
MEDIAN
A$67k
90%
A$99k

The average salary for a Customer Service Manager is AU$66,859

Base Salary
AU$51k - AU$99k
Bonus
AU$734 - AU$11k
Profit Sharing
AU$0 - AU$2k
Commission
AU$0 - AU$5k
Total Pay
AU$50k - AU$101k
Is Average Customer Service Manager with Customer Relationship Management (CRM) Skills Salary in Australia your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Managers?

What Do Customer Service Managers Do?

Customer Service Manager Tasks
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
Find your market worth – how it works:

Gender Breakdown

Female
74.8%
Male
25.2%
This data is based on 131 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

2%

Dental

1%

Vision

1%

None

98%