Average Customer Service Manager with Leadership Skills Salary in Australia

AU$74,519
Avg. Base Salary (AUD)
10%
A$54k
MEDIAN
A$75k
90%
A$110k

The average salary for a Customer Service Manager is AU$74,519

Base Salary
AU$54k - AU$110k
Bonus
AU$2k - AU$15k
Total Pay
AU$52k - AU$113k
Is Average Customer Service Manager with Leadership Skills Salary in Australia your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Managers?

What Do Customer Service Managers Do?

Customer Service Manager Tasks
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
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FAQs About Customer Service Managers

What is the highest pay for Customer Service Managers?

Our data indicates that the highest pay for a Customer Service Manager is A$110k / year

What is the lowest pay for Customer Service Managers?

Our data indicates that the lowest pay for a Customer Service Manager is A$54k / year

How can Customer Service Managers increase their salary?

Increasing your pay as a Customer Service Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Manager that oversees more junior Customer Service Managers, this experience can increase the likelihood to earn more.