AU$76,944
Avg. Salary
AU$34.00
Avg. Hourly Rate

Average additional compensation:

AU$14,250

Bonus

AU$10,000

Commission

What am I worth?
How should I pay?

The average pay for a Customer Success Manager is AU$34.00 per hour.

The average pay for a Customer Success Manager is AU$76,944 per year.

10%
AU$27.11
10%
AU$34.00
50%
AU$42.50
90%
90%
MEDIAN AU$34.00
10%
AU$56k
10%
AU$77k
50%
AU$124k
90%
90%
MEDIAN AU$76,944
AU$55,513 - AU$123,573
AU$56K
AU$77K
AU$120K
MEDIAN: AU$76,944
10%
50%
90%
AU$27.11 - AU$42.50
AU$34
MEDIAN: AU$34.00
50%
AU$0AU$131K
Salary AU$55,513 - AU$123,573
Bonus AU$4,880 - AU$33,500
Commission AU$10,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$56,313 - AU$131,941
  • Country: Australia
  • Currency: AUD
  • Updated: 19 Apr 2019
  • Individuals Reporting: 155
Hourly Data AU$0AU$42
Hourly Rate AU$34.00
Annual Data AU$0AU$131K
Bonus AU$4,880 - AU$33,500
Commission AU$10,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$56,313 - AU$131,941
  • Country: United States
  • Currency: AUD
  • Updated: 19 Apr 2019
  • Individuals Reporting: 5

Job Description for Customer Success Manager

Simply put, customer success managers are responsible for customer-retention and do whatever they can to ensure that a company's current customers are satisfied with their products or services. How they go about this can vary quite a bit depending upon the industry, but their work is always based on relationship-building, strong communication skills, and the ability to lead a team.

Read More...
Customer Success Manager Tasks
  • Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
  • Review and assess customers' progress and offer recommendations based on results.
  • Ensure highest customer satisfaction and return on investment while enhancing customer experience.
  • Define business objectives for the customer and develop a strategic direction for success.

Customer Success Manager Pay By Employer

$0$163K

$98,196

$92,964

$123,336

$63,856

Pitchbook
14 profiles
$52,359

Oracle
13 profiles
$77,769

Smartsheet
13 profiles
$74,617

Oracle Corp.
12 profiles
$81,801

Sprinklr Inc.
12 profiles
$67,650

Microsoft Corp
10 profiles
$109,000

Customer Success Manager Job Listings

Pay Difference by Location

10%

-3%

National Average: AU$79,768

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Success Manager

Gender

Female
52 %
Male
48 %
Less than 1 year
4%
1-4 years
51%
5-9 years
28%
10-19 years
13%
20 years or more
4%

Experience Affects Customer Success Manager Salaries

▲17%

National Average
AU$80,000

▼12%

Gender

Female
52 %
Male
48 %

Years of Experience

Less than 1 year
4%
1-4 years
51%
5-9 years
28%
10-19 years
13%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 17%
dental benefits
Dental: 6%
vision benefits
Vision: 6%
no benefits
None: 82%