Average Customer Success Manager Salary in Australia

AU$82,383
Avg. Base Salary (AUD)
10%
A$59k
MEDIAN
A$82k
90%
A$124k

The average salary for a Customer Success Manager is AU$82,383

Base Salary
AU$59k - AU$124k
Bonus
AU$3k - AU$26k
Profit Sharing
AU$8k - AU$28k
Commission
AU$4k - AU$59k
Total Pay
AU$61k - AU$135k
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What is the Pay by Experience Level for Customer Success Managers?

What Do Customer Success Managers Do?

Customer Success Manager Tasks
  • Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
  • Review and assess customers' progress and offer recommendations based on results.
  • Ensure highest customer satisfaction and return on investment while enhancing customer experience.
  • Define business objectives for the customer and develop a strategic direction for success.
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FAQs About Customer Success Managers

What is the highest pay for Customer Success Managers?

Our data indicates that the highest pay for a Customer Success Manager is A$124k / year

What is the lowest pay for Customer Success Managers?

Our data indicates that the lowest pay for a Customer Success Manager is A$59k / year

How can Customer Success Managers increase their salary?

Increasing your pay as a Customer Success Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Success Manager that oversees more junior Customer Success Managers, this experience can increase the likelihood to earn more.