Average Customer Support Engineer Salary in Australia

AU$68,833
Avg. Salary
AU$6,000
Bonus
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The average salary for a Customer Support Engineer in Australia is AU$68,833.
10%
AU$54k
MEDIAN
AU$69k
90%
AU$108k
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United States (change)
Salary
AU$54k - AU$108k
Bonus
AU$0 - AU$6k
Total Pay
AU$54k - AU$110k

Your Market Worth Over Time

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Job Description for Customer Support Engineer

Customer Support Engineer Tasks
  • Directly troubleshoot and solve technical issues with customers.
  • Document customer needs, problems, interventions and interactions, informing clients as changes occur.
  • Use debugging tools, simulations, and scripts to isolate and fix problems.
  • Guide and assist with installations and technical training, including documentation.

Popular Employer Salaries for Customer Support Engineer

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Popular Skills for Customer Support Engineer

Skills in Customer Service and Troubleshooting are correlated to pay that is above average. Skills that pay less than market rate include Network Support.

Pay by Experience Level for Customer Support Engineer

An early career Customer Support Engineer with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of AU$63,009 based on 14 salaries. A mid-career Customer Support Engineer with 5-9 years of experience earns an average total compensation of AU$66,565 based on 11 salaries. An experienced Customer Support Engineer with 10-19 years of experience earns an average total compensation of AU$87,077 based on 19 salaries.

Pay Difference by Location

Learn more about cost of living by city.
Employees with Customer Support Engineer in their job title in Sydney, New South Wales earn an average of 19.4% more than the national average. The lowest salaries can be found in Brisbane, Queensland (14.3% less) and Melbourne, Victoria (8.7% less).

Years of Experience

This data is based on 44 survey responses.
Early Career
31.8%
Mid Career
25.0%
Experienced
43.2%

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