The average salary for a Product Support Specialist in Melbourne, Victoria is AU$72,348.
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Job Description for Product Support Specialist
The main goal of a product support specialist is to educate prospective and current customers on the products offered by their companies. Product support specialists may also travel to customers' homes to do installations or provide troubleshooting support. These professionals may specialize in certain areas, such as software and technical support for companies. This field, for example, requires product support specialists to make sure software and hardware continue to function as intended, as w…Read more
Product Support Specialist Tasks
- Confer with customers to identify problems, replicate them, and troubleshoot for root cause.
- Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps.
- Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems.
- Install applications, hardware, parts, and/or equipment.
Product Support Specialist Job Listings
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Pay Difference by Location
Learn more about cost of living by city.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Brisbane, Queensland (20.7% less), Sydney, New South Wales (10.9% less) and Perth, Western Australia (2.1% less).
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