Service Delivery Manager in Brisbane, Queensland Salary (Australia)

The average pay for a Service Delivery Manager in Brisbane, Queensland is AU$87,032 per year. A skill in Project Management is associated with high pay for this job. Most people move on to other jobs if they have more than 20 years' experience in this field.

AU$69,898 - AU$136,291
AU$70K
AU$98K
AU$140K
MEDIAN: AU$97,749
10%
50%
90%
AU$0AU$139K
Salary AU$69,898 - AU$136,291
Bonus AU$3,020 - AU$35,759
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$71,261 - AU$139,680
  • Country: Australia
  • Currency: AUD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 44

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

Key Stats for Service Delivery Manager

Gender

Female
26 %
Male
74 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
1-4 years
16%
5-9 years
23%
10-19 years
50%
20 years or more
11%

Experience Affects Service Delivery Manager Salaries

▲7%

National Average
AU$99,000

▼19%

Skills That Affect Service Delivery Manager Salaries

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
26 %
Male
74 %

Years of Experience

1-4 years
16%
5-9 years
23%
10-19 years
50%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 7%
dental benefits
Dental: 4%
vision benefits
Vision: 4%
no benefits
None: 93%