Experienced Service Delivery Manager in Sydney, New South Wales Salary (Australia)

The average salary for an Experienced Service Delivery Manager in Sydney, New South Wales is AU$126,595 per year. A skill in Information Technology Infrastructure Library (ITIL) is associated with high pay for this job.

AU$83,058 - AU$166,292
AU$83K
AU$130K
AU$170K
MEDIAN: AU$127,356
10%
50%
90%
AU$0AU$175K
Salary AU$83,058 - AU$166,292
Bonus AU$2,027 - AU$26,631
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$85,961 - AU$175,495
  • Country: Australia
  • Currency: AUD
  • Updated: 23 Jan 2018
  • Individuals Reporting: 88

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

Key Stats for Service Delivery Manager

Gender

Female
4 %
Male
96 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
10-19 years
85%
20 years or more
15%

Skills That Affect Service Delivery Manager Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
4 %
Male
96 %

Common Health Benefits

medical benefits
Medical: 24%
dental benefits
Dental: 7%
vision benefits
Vision: 3%
no benefits
None: 76%