An Entry-Level Technical Support Engineer earns an average salary of AU$63,249 per year.

AU$43,370 - AU$76,155
AU$43K
AU$56K
AU$76K
MEDIAN: AU$56,410
10%
50%
90%
AU$21.42 - AU$27.54
AU$25
MEDIAN: AU$25.38
50%
AU$0AU$77K
Salary AU$43,370 - AU$76,155
Bonus AU$0.00 - AU$10,150
Profit Sharing AU$6,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$43,520 - AU$77,834
  • Country: Australia
  • Currency: AUD
  • Updated: 14 Feb 2018
  • Individuals Reporting: 150
Hourly Data AU$0AU$42
Hourly Rate AU$25.38
Overtime AU$42.50
Annual Data AU$0AU$77K
Bonus AU$0.00 - AU$10,150
Profit Sharing AU$6,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$43,520 - AU$77,834
  • Country: United States
  • Currency: AUD
  • Updated: 14 Feb 2018
  • Individuals Reporting: 9

Job Description for Technical Support Engineer

Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales.

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Technical Support Engineer Tasks

  • Monitor the day to day performance of computers and computer systems.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.

Technical Support Engineer Job Listings

Pay Difference by Location

National Average: AU$56,050

Larger city markers indicate a job is popular in that location.

Key Stats for Technical Support Engineer

Gender

Female
4 %
Male
96 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
Less than 1 year
6%
1-4 years
78%
5-9 years
16%

Skills That Affect Technical Support Engineer Salaries




National Average
AU$56,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
4 %
Male
96 %

Common Health Benefits

medical benefits
Medical: 19%
dental benefits
Dental: 7%
vision benefits
Vision: 3%
no benefits
None: 80%