AU$58,047
Avg. Salary

Average additional compensation for this job:

Bonus

AU$3,000

Profit Sharing

AU$6,000

An Entry-Level Technical Support Engineer earns an average salary of AU$63,249 per year.

AU$43,443 - AU$78,138
AU$43K
AU$58K
AU$78K
MEDIAN: AU$58,047
10%
50%
90%
AU$20.18 - AU$33.00
AU$20
AU$25
AU$33
MEDIAN: AU$24.72
10%
50%
90%
AU$0AU$79K
Salary AU$43,443 - AU$78,138
Bonus AU$0.00 - AU$10,165
Profit Sharing AU$6,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$43,409 - AU$79,289
  • Country: Australia
  • Currency: AUD
  • Updated: 22 Sep 2018
  • Individuals Reporting: 142
Hourly Data AU$0AU$42
Hourly Rate AU$20.18 - AU$33.00
Overtime AU$42.50
Annual Data AU$0AU$79K
Bonus AU$0.00 - AU$10,165
Profit Sharing AU$6,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$43,409 - AU$79,289
  • Country: United States
  • Currency: AUD
  • Updated: 22 Sep 2018
  • Individuals Reporting: 14

Job Description for Technical Support Engineer

Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales.

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Technical Support Engineer Tasks

  • Monitor the day to day performance of computers and computer systems.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.

Technical Support Engineer Job Listings

Pay Difference by Location

17%

-7%

-16%

National Average: AU$57,115

Larger city markers indicate a job is popular in that location.

Key Stats for Technical Support Engineer

Gender

Female
3 %
Male
97 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
10%
1-4 years
74%
5-9 years
16%

Skills That Affect Technical Support Engineer Salaries



National Average
AU$57,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
3 %
Male
97 %

Common Health Benefits

medical benefits
Medical: 18%
dental benefits
Dental: 7%
vision benefits
Vision: 3%
no benefits
None: 81%