A Mid-Career Technical Support Engineer earns an average salary of AU$69,990 per year.

AU$50,624 - AU$99,082
AU$51K
AU$74K
AU$99K
MEDIAN: AU$73,522
10%
50%
90%
AU$0AU$104K
Salary AU$50,624 - AU$99,082
Bonus AU$983 - AU$17,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$51,477 - AU$104,789
  • Country: Australia
  • Currency: AUD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 104

Job Description for Technical Support Engineer

Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales.

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Technical Support Engineer Tasks

  • Monitor the day to day performance of computers and computer systems.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.

Technical Support Engineer Job Listings

Pay Difference by Location

National Average: AU$72,542

Larger city markers indicate a job is popular in that location.

Key Stats for Technical Support Engineer

Gender

Female
9 %
Male
91 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
5-9 years
74%
10-19 years
26%

Skills That Affect Technical Support Engineer Salaries

National Average
AU$73,000




Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
9 %
Male
91 %

Common Health Benefits

medical benefits
Medical: 23%
dental benefits
Dental: 11%
vision benefits
Vision: 10%
no benefits
None: 76%