AU$64,621
Avg. Salary
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The average pay for a Technical Support Specialist in Sydney, New South Wales is AU$65,813 per year. People in this job generally don't have more than 20 years' experience.

AU$47,005 - AU$101,765
AU$47K
AU$65K
AU$100K
MEDIAN: AU$64,621
10%
50%
90%
AU$26.25 - AU$38.50
AU$28
MEDIAN: AU$28.13
50%
AU$0AU$101K
Salary AU$47,005 - AU$101,765
Bonus AU$0.00 - AU$10,045
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$48,325 - AU$101,281
  • Country: Australia
  • Currency: AUD
  • Updated: 15 Sep 2018
  • Individuals Reporting: 47
Hourly Data AU$0AU$38
Hourly Rate AU$28.13
Overtime AU$27.50
Annual Data AU$0AU$101K
Bonus AU$0.00 - AU$10,045
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$48,325 - AU$101,281
  • Country: United States
  • Currency: AUD
  • Updated: 15 Sep 2018
  • Individuals Reporting: 5

Job Description for Technical Support Specialist

A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused on finding solutions to issues with media technology and information integration. Often, the position is located within a computer lab or sometimes a classroom. If the position is within a school, an understanding of educational technology is a must.

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Technical Support Specialist Tasks

  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Key Stats for Technical Support Specialist

Gender

Female
37 %
Male
63 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 2 votes.
Less than 1 year
4%
1-4 years
37%
5-9 years
29%
10-19 years
31%

Experience Affects Technical Support Specialist Salaries

▲19%

▲12%

National Average
AU$65,000

▼7%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 2 votes.

Gender

Female
37 %
Male
63 %

Years of Experience

Less than 1 year
4%
1-4 years
37%
5-9 years
29%
10-19 years
31%

Common Health Benefits

medical benefits
Medical: 26%
dental benefits
Dental: 6%
vision benefits
Vision: 3%
no benefits
None: 74%