Technical Support Specialist in Melbourne, Victoria Salary (Australia)

A Technical Support Specialist in Melbourne, Victoria earns an average salary of AU$65,000 per year. Experience has a moderate effect on pay for this job. Most people with this job move on to other positions after 20 years in this career.

AU$44,042 - AU$94,180
AU$44K
AU$62K
AU$94K
MEDIAN: AU$62,370
10%
50%
90%
AU$0AU$96K
Salary AU$44,042 - AU$94,180
Bonus AU$0.00 - AU$10,161
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$44,339 - AU$96,024
  • Country: Australia
  • Currency: AUD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 52

Job Description for Technical Support Specialist

A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused on finding solutions to issues with media technology and information integration. Often, the position is located within a computer lab or sometimes a classroom. If the position is within a school, an understanding of educational technology is a must.

Read More...

Technical Support Specialist Tasks

  • Provide information systems technical support for routine customer issues.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Identify problems with information technology system operations and provide potential workarounds.

Technical Support Specialist Job Listings

Key Stats for Technical Support Specialist

Gender

Female
29 %
Male
71 %
Less than 1 year
9%
1-4 years
30%
5-9 years
39%
10-19 years
14%
20 years or more
7%

Experience Affects Technical Support Specialist Salaries

▲59%

▲5%

National Average
AU$62,000

▼8%

Gender

Female
29 %
Male
71 %

Years of Experience

Less than 1 year
9%
1-4 years
30%
5-9 years
39%
10-19 years
14%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 9%
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 91%