AU$52,980
Avg. Salary
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The average salary for a Technical Support Technician is AU$48,439 per year. Most people move on to other jobs if they have more than 10 years' experience in this field.

AU$41,558 - AU$66,565
AU$42K
AU$53K
AU$67K
MEDIAN: AU$52,980
10%
50%
90%
AU$20.13 - AU$53.64
AU$20
AU$31
AU$54
MEDIAN: AU$30.76
10%
50%
90%
AU$0AU$72K
Salary AU$41,558 - AU$66,565
Bonus AU$491
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$41,909 - AU$72,530
  • Country: Australia
  • Currency: AUD
  • Updated: 22 Sep 2018
  • Individuals Reporting: 39
Hourly Data AU$0AU$53
Hourly Rate AU$20.13 - AU$53.64
Overtime AU$38.00
Annual Data AU$0AU$72K
Bonus AU$491
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$41,909 - AU$72,530
  • Country: United States
  • Currency: AUD
  • Updated: 22 Sep 2018
  • Individuals Reporting: 10

Job Description for Technical Support Technician

Technical support technicians are the technology gurus who drive the integrated technology troubleshooting for a business. Usually working as part of a team, a technical support technician may troubleshoot and repair systems for the company he or she works for, or may be a specialist who troubleshoots systems for customers either through a phone call or by making a visit to the customer's location. Technical support technicians may work with standard technologies such as personal computers and laptops, or may work with customized technology specific to the firm they works for.

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Technical Support Technician Tasks

  • Provide technical support and customer service to software users.
  • Open tickets, troubleshoot problems, and diagnose issues in order to resolve them and close tickets.
  • Document technical requirements, usage procedures, and common problem fixes.
  • Set up, design, configure, and maintain software and associated equipment.

Technical Support Technician Pay By Employer

$0$70K

$34,531

$41,882

$69,767

Technical Support Technician Job Listings

Pay Difference by Location

18%

16%

-15%

National Average: AU$54,059

Larger city markers indicate a job is popular in that location.

Key Stats for Technical Support Technician

Gender

Female
8 %
Male
92 %
Less than 1 year
4%
1-4 years
51%
5-9 years
27%
10-19 years
10%
20 years or more
8%

Experience Affects Technical Support Technician Salaries

▲19%

National Average
AU$54,000

▼12%

Gender

Female
8 %
Male
92 %

Years of Experience

Less than 1 year
4%
1-4 years
51%
5-9 years
27%
10-19 years
10%
20 years or more
8%

Common Health Benefits

medical benefits
Medical:
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 100%