A Call Center Agent earns an average wage of C$14.18 per hour. A skill in Sales is associated with high pay for this job. Experience does not have a big impact on this job’s rate. People in this job generally don't have more than 20 years' experience.

C$24,148 - C$46,787
C$24K
C$36K
C$47K
MEDIAN: C$35,807
10%
50%
90%
C$11.83 - C$19.57
C$12
C$14
C$20
MEDIAN: C$14.38
10%
50%
90%
C$0C$46K
Salary C$24,148 - C$46,787
Bonus C$2.01 - C$7,152
Commission C$1,214
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,574 - C$45,472
  • Country: Canada
  • Currency: CAD
  • Updated: 20 Nov 2017
  • Individuals Reporting: 23
Hourly Data C$0C$44
Hourly Rate C$11.83 - C$19.57
Overtime C$17.75 - C$44.60
Annual Data C$0C$45K
Bonus C$2.01 - C$7,152
Commission C$1,214
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,574 - C$45,472
  • Country: United States
  • Currency: CAD
  • Updated: 20 Nov 2017
  • Individuals Reporting: 95

Call Center Agent Job Listings

Pay Difference by Location

National Average: C$31,693

Larger city markers indicate a job is popular in that location.

Call Center Agent Reviews

Q: What is it like working as a Call Center Agent?

Call Center Agent in Toronto:
"Sucks, people call in mad all the time."
Pros: The people I work with are nice.
Cons: Being rushed to answer the phones. Like please just give me a sec to breath before I have to answer.

Call Center Agent in Montréal:
"Passable."
Pros: Just need a job to work.
Cons: Hard to make friends.

Related Job Salaries

Key Stats for Call Center Agent

Gender

Female
73 %
Male
27 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.
Less than 1 year
14%
1-4 years
52%
5-9 years
15%
10-19 years
17%
20 years or more
2%

Experience Affects Call Center Agent Salaries

Experienced
▲2%

Mid-Career
▲1%

National Average
C$32,000

▼2%

Skills That Affect Call Center Agent Salaries

Sales
▲12%


National Average
C$32,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
14%
1-4 years
52%
5-9 years
15%
10-19 years
17%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 62%
vision benefits
Vision: 57%
no benefits
None: 32%