A Late-Career Client Service Manager earns an average salary of C$62,897 per year.

C$46,836 - C$90,738
C$47K
C$65K
C$91K
MEDIAN: C$64,573
10%
50%
90%
C$0C$90K
Salary C$46,836 - C$90,738
Bonus C$493 - C$16,851
Commission C$7,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$47,161 - C$90,110
  • Country: Canada
  • Currency: CAD
  • Updated: 5 Jan 2018
  • Individuals Reporting: 40

Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

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Client Service Manager Tasks

  • Develops, tracks and reports key performance measurements for the unit.
  • Oversees cross functional work areas targeted to resolve issues raised by clients.
  • Manages the client service operations, which deals directly with clients and is the first point of contact.
  • Develops and implements processes and procedures to improve operational efficiency.

Client Service Manager Job Listings

Key Stats for Client Service Manager

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
20 years or more
100%

Skills That Affect Client Service Manager Salaries

National Average
C$68,000

People Management
▼8%

Project Management
▼8%

Customer Relationship Management (CRM)
▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
70 %
Male
30 %

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 80%
vision benefits
Vision: 60%
no benefits
None: 17%