Customer Relationship Management (CRM) Business Analyst Salary (Canada)

A Customer Relationship Management (CRM) Business Analyst earns an average salary of C$55,000 per year. Most people with this job move on to other positions after 20 years in this field. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

C$40,000 - C$86,000
C$40K
C$63K
C$86K
MEDIAN: C$62,510
10%
50%
90%
C$0C$86K
Salary C$40,000 - C$86,000
Bonus C$0.00 - C$8,586
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$40,768 - C$86,555
  • Country: Canada
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 24

Job Description for Customer Relationship Management (CRM) Business Analyst

A customer relationship management (CRM) business analyst is a position found within many organizations and consultant firms, which is responsible for managing and building customer relationships. This position will typically work within an office type of environment and keep weekday, daytime shifts. This position will work within a team of other personnel specializing in customer relationship management. While most organizations require their CRM business analyst to attain a bachelor’s degree in a field such as business administration, customer service, marketing, or management, more organizations are requiring a master’s degree in one of these fields. They are also requiring extensive experience within customer service and/or market research.

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Customer Relationship Management (CRM) Business Analyst Tasks

  • Identify user needs from user requests and develop strategies by which to meet those needs.
  • Critically evaluate information from multiple sources and clearly indicate quality of final analysis.
  • Communicate complex data in comprehensible ways.
  • Determine, implement, and evaluate business metrics to meet ongoing organizational or customer information needs.
  • Analyze and report on complex data to meet customer needs.

Customer Relationship Management (CRM) Business Analyst Job Listings

Pay Difference by Location

National Average: C$65,000

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Relationship Management (CRM) Business Analyst

Gender

Female
36 %
Male
64 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
1-4 years
36%
5-9 years
40%
10-19 years
20%
20 years or more
4%

Experience Affects Customer Relationship Management (CRM) Business Analyst Salaries

▲25%

▲18%

National Average
C$65,000

▼23%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
36 %
Male
64 %

Years of Experience

1-4 years
36%
5-9 years
40%
10-19 years
20%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 71%
vision benefits
Vision: 71%
no benefits
None: 18%