The average hourly pay for a Customer Service Representative (CSR) with Phone Support skills in Edmonton, Alberta is C$15.64.
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C$13 - C$19
C$0 - C$1,500
C$27,680 - C$52,622
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Job Description for Customer Service Representative (CSR)
A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives…Read more
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Popular Skills for Customer Service Representative (CSR)
Avg. Hourly Rate
Skills in Customer Service, Customer Relations and Data Entry are correlated to pay that is above average. Skills that pay less than market rate include Call Center Operations and Problem Solving.
Pay by Experience Level for Customer Service Representative (CSR)
An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of C$15.48 based on 11 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of C$16.28 based on 7 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Service Representative (CSR) in their job title in Burnaby, British Columbia earn an average of 10.1% more than the national average. These job titles also find higher than average salaries in Montréal, Québec (9.0% more) and Mississauga, Ontario (7.4% more). The lowest salaries can be found in Winnipeg, Manitoba (13.2% less) and Toronto, Ontario (2.0% less).
Years of Experience
This data is based on 18 survey responses.
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