Customer Service Representative (CSR) in Edmonton, Alberta Salary (Canada)

A Customer Service Representative (CSR) in Edmonton, Alberta earns an average wage of C$15.23 per hour. Skills that are associated with high pay for this job are Data Processing, Customer Relationship Management (CRM), Inside Sales, Data Entry, and Office Administration. For the first five to ten years in this position, wages increase somewhat, but any additional experience does not have a big effect on pay. People in this job generally don't have more than 20 years' experience.

C$29,886 - C$56,728
C$30K
C$42K
C$57K
MEDIAN: C$42,246
10%
50%
90%
C$11.88 - C$21.33
C$12
C$16
C$21
MEDIAN: C$15.53
10%
50%
90%
C$0C$56K
Salary C$29,886 - C$56,728
Bonus C$2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,272 - C$53,895
  • Country: Canada
  • Currency: CAD
  • Updated: 11 Oct 2017
  • Individuals Reporting: 28
Hourly Data C$0C$27
Hourly Rate C$11.88 - C$21.33
Hourly Tips C$0.17
Overtime C$24.00
Annual Data C$0C$53K
Bonus C$2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,272 - C$53,895
  • Country: United States
  • Currency: CAD
  • Updated: 11 Oct 2017
  • Individuals Reporting: 52

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of C$32,000 based on 58 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$36,000 based on 25 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$37,000 based on 21 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$36,000 based on 5 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
78 %
Male
22 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
Less than 1 year
11%
1-4 years
38%
5-9 years
25%
10-19 years
19%
20 years or more
8%

Experience Affects Customer Service Representative (CSR) Salaries

▲9%

Late-Career
▲5%

▲4%

National Average
C$34,000

▼8%

Skills That Affect Customer Service Representative (CSR) Salaries

Data Processing
▲34%


Inside Sales
▲20%

▲18%

Office Administration
▲17%

Microsoft Word
▲14%

Microsoft Excel
▲13%

Microsoft Office
▲9%



National Average
C$34,000

▼1%

Computer Service
▼2%


Phone Support
▼3%

Sales
▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
11%
1-4 years
38%
5-9 years
25%
10-19 years
19%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 67%
vision benefits
Vision: 57%
no benefits
None: 20%