The average hourly pay for a Customer Service Representative (CSR) in Edmonton, Alberta is C$15.61.
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C$12 - C$20
C$300 - C$4,898
C$0 - C$983
C$0 - C$8,000
C$26,320 - C$51,667
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Job Description for Customer Service Representative (CSR)
A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives…Read more
Customer Service Representative (CSR) Tasks
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
- First point of customer contact for general inquiries like pricing, products, scheduling etc.
- Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Customer Service Representative (CSR) Job Listings
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Popular Skills for Customer Service Representative (CSR)
Avg. Hourly Rate
Skills in Customer Service, Customer Relations and Data Entry are correlated to pay that is above average. Skills that pay less than market rate include Phone Support and Problem Solving.
Pay by Experience Level for Customer Service Representative (CSR)
An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$15.10 based on 18 salaries. An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation of C$15.43 based on 82 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of C$16.62 based on 36 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of C$16.82 based on 30 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$17.
Pay Difference by Location
Learn more about cost of living by city.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Winnipeg, Manitoba (13.8% less), Ottawa, Ontario (10.7% less) and Vancouver, British Columbia (4.9% less).
Years of Experience
This data is based on 177 survey responses.
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