Average Customer Service Representative (CSR) Hourly Pay in Victoria, British Columbia

C$15.72
Avg. Hourly RateShow Salary
C$1,041
Bonus
C$814
Commission
C$350
Profit Sharing
What am I worth?
Get pay report
How should I pay?
Price a job
The average hourly pay for a Customer Service Representative (CSR) in Victoria, British Columbia is C$15.72.
10%
C$11.10
MEDIAN
C$15.72
90%
C$20.37
Is Customer Service Representative (CSR) your job title? Find out what you should be paid

Use our tool to get a personalized report on your market worth.

How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Hourly Rate
C$11 - C$20
Bonus
C$972 - C$2,340
Profit Sharing
C$0 - C$350
Commission
C$0 - C$814
Total Pay
C$23,488 - C$44,758

Your Market Worth Over Time

How has your pay changed over time for your market? Find out by taking our salary quiz.

Job Description for Customer Service Representative (CSR)

Customer Service Representative (CSR) Tasks
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
  • First point of customer contact for general inquiries like pricing, products, scheduling etc.
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Customer Service Representative (CSR) Job Listings

Search for more jobs
Search

Popular Skills for Customer Service Representative (CSR)

Skills in Problem Solving, Data Entry and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Sales and Customer Service.

Pay by Experience Level for Customer Service Representative (CSR)

An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$15.37 based on 6 salaries. An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation of C$15.21 based on 23 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of C$15.08 based on 11 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of C$17.28 based on 15 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$17.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Winnipeg, Manitoba (14.4% less), Vancouver, British Columbia (5.5% less) and Toronto, Ontario (4.0% less).

Years of Experience

This data is based on 64 survey responses.
Entry Level
9.4%
Early Career
35.9%
Mid Career
17.2%
Experienced
23.4%
Late Career
14.1%