The average hourly pay for a Customer Service Representative (CSR) with Call Center Operations skills in Kitchener, Ontario is C$16.37.
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C$16 - C$20
C$0 - C$2,750
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C$24,433 - C$48,551
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Job Description for Customer Service Representative (CSR)
A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives…Read more
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Popular Skills for Customer Service Representative (CSR)
Avg. Hourly Rate
Skills in Data Entry and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Problem Solving, Customer Relations and Customer Service.
Pay by Experience Level for Customer Service Representative (CSR)
A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of C$16.39 based on 6 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of C$19.22 based on 5 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Service Representative (CSR) in their job title in Calgary, Alberta earn an average of 5.3% more than the national average. The lowest salaries can be found in Winnipeg, Manitoba (18.5% less), Ottawa, Ontario (6.4% less) and Vancouver, British Columbia (4.6% less).
Years of Experience
This data is based on 11 survey responses.
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