The average hourly pay for a Customer Service Representative (CSR) in Kitchener, Ontario is C$15.02.
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C$11 - C$20
C$409 - C$3,933
C$1,250 - C$3,450
C$23,902 - C$49,536
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Job Description for Customer Service Representative (CSR)
A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives…Read more
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Popular Skills for Customer Service Representative (CSR)
Avg. Hourly Rate
Skills in Customer Relations, Call Center Operations and Data Entry are correlated to pay that is above average. Skills that pay less than market rate include Problem Solving and Customer Service.
Pay by Experience Level for Customer Service Representative (CSR)
An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of C$12.56 based on 25 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of C$16.28 based on 12 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of C$16.72 based on 19 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$17.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Service Representative (CSR) in their job title in Edmonton, Alberta earn an average of 4.2% more than the national average. These job titles also find higher than average salaries in Montréal, Québec (3.6% more) and Mississauga, Ontario (3.5% more). The lowest salaries can be found in Winnipeg, Manitoba (10.3% less) and Vancouver, British Columbia (0.8% less).
Years of Experience
This data is based on 66 survey responses.
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