The average hourly pay for an Experienced Customer Service Representative (CSR) with Customer Service skills in Edmonton, Alberta is C$17.56.
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C$15 - C$21
C$0 - C$2,000
C$30,785 - C$67,070
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Job Description for Customer Service Representative (CSR)
A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives…Read more
Customer Service Representative (CSR) Tasks
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
- First point of customer contact for general inquiries like pricing, products, scheduling etc.
- Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Customer Service Representative (CSR) Job Listings
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Popular Skills for Customer Service Representative (CSR)
Avg. Hourly Rate
Skills in Data Entry, Customer Relations, Data Processing and Office Administration are correlated to pay that is above average. Skills that pay less than market rate include Problem Solving.
Pay by Experience Level for Customer Service Representative (CSR)
An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$15.87 based on 5 salaries. An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation of C$15.60 based on 41 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of C$17.36 based on 17 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$18.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Service Representative (CSR) in their job title in Calgary, Alberta earn an average of 1.0% more than the national average. The lowest salaries can be found in Winnipeg, Manitoba (19.9% less), Brampton, Ontario (14.7% less) and Vancouver, British Columbia (13.8% less).
Years of Experience
This data is based on 68 survey responses.
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