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Average Customer Success Manager Salary in Toronto, Ontario

C$61,293
Avg. SalaryShow Hourly Rate
C$5,868
Bonus
C$6,104
Commission
C$2,500
Profit Sharing
What am I worth?
Get pay report
How should I pay?
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The average salary for a Customer Success Manager in Toronto, Ontario is C$61,293.
10%
CA$46k
MEDIAN
CA$61k
90%
CA$84k
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Salary
C$46k - C$84k
Bonus
C$2k - C$19k
Profit Sharing
C$0 - C$3k
Commission
C$2k - C$30k
Total Pay
C$46k - C$93k
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What Do Customer Success Managers Do?

Customer Success Manager Tasks
  • Ensure highest customer satisfaction and return on investment while enhancing customer experience.
  • Define business objectives for the customer and develop a strategic direction for success.
  • Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
  • Review and assess customers' progress and offer recommendations based on results.

Popular Employer Salaries for Customer Success Manager

Career Paths

Explore the most common career paths for Customer Success Manager. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Success Manager
Director, Customer Experience
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Success Manager Job Listings

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What Are Popular Skills for Customer Success Managers?

Skills in Customer Relationship Management (CRM), Software as a Service (SaaS) and Project Management are correlated to pay that is above average. Skills that pay less than market rate include Client Interaction and Account Management.

What is the Pay by Experience Level for Customer Success Managers?

An entry-level Customer Success Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$51,589 based on 6 salaries. An early career Customer Success Manager with 1-4 years of experience earns an average total compensation of C$59,154 based on 201 salaries. A mid-career Customer Success Manager with 5-9 years of experience earns an average total compensation of C$69,389 based on 77 salaries. An experienced Customer Success Manager with 10-19 years of experience earns an average total compensation of C$74,126 based on 32 salaries.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Ottawa, Ontario (16.5% less), Halifax, Nova Scotia (14.9% less) and Calgary, Alberta (7.5% less).

Years of Experience

This data is based on 316 survey responses.
Entry Level
1.9%
Early Career
63.6%
Mid Career
24.4%
Experienced
10.1%

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