C$99,819
Avg. Salary
Avg. Hourly Rate
Help us gather more data! Is Director, Customer Service your job title? Find out what you're worth.

The average pay for a Director, Customer Service with Customer Relationship Management (CRM) skills in Toronto, Ontario is {{pay}} per hour.

The average pay for a Director, Customer Service with Customer Relationship Management (CRM) skills in Toronto, Ontario is C$99,819 per year.

C$0.00
10%
C$0.00
50%
C$0.00
90%
MEDIAN C$0.00
C$77k
10%
C$100k
50%
C$115k
90%
MEDIAN C$99,819

Job Description for Director, Customer Service

A director of customer service is typically an upper-level executive with a company. It is this individual’s job to set the strategy and goals for the way a company interacts with its customers. The director then develops specific systems to implement this vision and oversees the way personnel are used and trained to execute it.

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Director, Customer Service Tasks
  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Director, Customer Service Job Listings

Key Stats for Director, Customer Service

Gender

Female
80 %
Male
20 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
5-9 years
22%
10-19 years
56%
20 years or more
22%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

5-9 years
22%
10-19 years
56%
20 years or more
22%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 63%
vision benefits
Vision: 50%
no benefits
None: