A Field Service Technician in Edmonton, Alberta earns an average salary of C$55,481 per year. A skill in Electronic Troubleshooting is associated with high pay for this job.

C$40,520 - C$84,071
C$41K
C$56K
C$84K
MEDIAN: C$55,727
10%
50%
90%
C$19.92 - C$41.08
C$20
C$26
C$41
MEDIAN: C$26.23
10%
50%
90%
C$0C$87K
Salary C$40,520 - C$84,071
Bonus C$0.00 - C$24,658
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$41,700 - C$87,334
  • Country: Canada
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 38
Hourly Data C$0C$66
Hourly Rate C$19.92 - C$41.08
Overtime C$29.87 - C$66.44
Annual Data C$0C$87K
Bonus C$0.00 - C$24,658
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$41,700 - C$87,334
  • Country: United States
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 48

Job Description for Field Service Technician

The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, and some lifting of equipment.

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Field Service Technician Tasks

  • Troubleshoot, diagnose, and repair units while in the field.
  • Maintain records of service calls, training, and expenses.
  • Provide on-call emergency service as required and maintain communication with the department manager while in the field.
  • Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.

Field Service Technician Job Listings

Pay by Experience Level for Field Service Technician

Pay by Experience for a Field Service Technician has a positive trend. An entry-level Field Service Technician with less than 5 years of experience can expect to earn an average total compensation of C$52,000 based on 17 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Field Service Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$76,000 based on 12 salaries. An experienced Field Service Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$65,000 based on 9 salaries. A Field Service Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$65,000 based on 7 salaries.

Key Stats for Field Service Technician

Gender

Female
6 %
Male
94 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.
Less than 1 year
7%
1-4 years
41%
5-9 years
29%
10-19 years
15%
20 years or more
8%

Experience Affects Field Service Technician Salaries

▲35%

▲16%

Late-Career
▲16%

National Average
C$56,000

▼8%

Skills That Affect Field Service Technician Salaries

Electronic Troubleshooting
▲9%


National Average
C$56,000

Maintenance
▼1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
7%
1-4 years
41%
5-9 years
29%
10-19 years
15%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 84%
vision benefits
Vision: 67%
no benefits
None: 10%