A Field Service Technician in Calgary, Alberta earns an average wage of C$25.49 per hour.

C$40,702 - C$66,661
C$41K
C$52K
C$67K
MEDIAN: C$51,692
10%
50%
90%
C$16.39 - C$38.34
C$16
C$22
C$38
MEDIAN: C$22.45
10%
50%
90%
C$0C$81K
Salary C$40,702 - C$66,661
Bonus C$0.00 - C$6,183
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$37,918 - C$81,708
  • Country: Canada
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 40
Hourly Data C$0C$56
Hourly Rate C$16.39 - C$38.34
Overtime C$24.96 - C$56.68
Annual Data C$0C$81K
Bonus C$0.00 - C$6,183
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$37,918 - C$81,708
  • Country: United States
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 38

Job Description for Field Service Technician

The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, and some lifting of equipment.

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Field Service Technician Tasks

  • Troubleshoot, diagnose, and repair units while in the field.
  • Maintain records of service calls, training, and expenses.
  • Provide on-call emergency service as required and maintain communication with the department manager while in the field.
  • Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.

Field Service Technician Job Listings

Pay by Experience Level for Field Service Technician

Pay by Experience for a Field Service Technician has a negative trend. An entry-level Field Service Technician with less than 5 years of experience can expect to earn an average total compensation of C$53,000 based on 15 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Field Service Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$52,000 based on 16 salaries. An experienced Field Service Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$77,000 based on 6 salaries. A Field Service Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$50,000 based on 10 salaries.

Key Stats for Field Service Technician

Gender

Female
3 %
Male
97 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.
Less than 1 year
3%
1-4 years
49%
5-9 years
23%
10-19 years
14%
20 years or more
12%

Experience Affects Field Service Technician Salaries

Experienced
▲47%

▲1%

National Average
C$53,000

Mid-Career
▼1%

Late-Career
▼4%

Skills That Affect Field Service Technician Salaries

Electronic Troubleshooting
▲11%

Maintenance
▲10%

Troubleshooting
▲8%

National Average
C$53,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
3 %
Male
97 %

Years of Experience

Less than 1 year
3%
1-4 years
49%
5-9 years
23%
10-19 years
14%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 93%
dental benefits
Dental: 91%
vision benefits
Vision: 70%
no benefits
None: 7%