The average pay for a Field Service Technician in London, Ontario is C$20.00 per hour.

C$16.98 - C$22.04
C$20
MEDIAN: C$20.00
50%
Hourly Data C$0C$33
Hourly Rate C$20.00
Overtime C$33.90
Annual Data C$0C$63K
Bonus C$983
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$31,864 - C$63,107
  • Country: United States
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 9

Job Description for Field Service Technician

The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, and some lifting of equipment.

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Field Service Technician Tasks

  • Troubleshoot, diagnose, and repair units while in the field.
  • Maintain records of service calls, training, and expenses.
  • Provide on-call emergency service as required and maintain communication with the department manager while in the field.
  • Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.

Field Service Technician Job Listings

Key Stats for Field Service Technician

Gender

Female
17 %
Male
83 %
1-4 years
50%
5-9 years
25%
10-19 years
25%

Skills That Affect Field Service Technician Salaries

Electronic Troubleshooting
▲7%

Maintenance
▲6%

Troubleshooting
▲6%

National Average
C$43,000

Gender

Female
17 %
Male
83 %

Years of Experience

1-4 years
50%
5-9 years
25%
10-19 years
25%

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 29%
vision benefits
Vision: 14%
no benefits
None: 43%