The average salary for a Field Service Technician in Ottawa, Ontario is C$61,959 per year. People in this job generally don't have more than 20 years' experience.

C$35,872 - C$70,027
C$36K
C$48K
C$70K
MEDIAN: C$48,347
10%
50%
90%
C$19.77 - C$30.75
C$21
MEDIAN: C$21.00
50%
C$0C$78K
Salary C$35,872 - C$70,027
Bonus C$2,035
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$36,426 - C$78,000
  • Country: Canada
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 20
Hourly Data C$0C$40
Hourly Rate C$21.00
Overtime C$35.37
Annual Data C$0C$78K
Bonus C$2,035
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$36,426 - C$78,000
  • Country: United States
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 9

Job Description for Field Service Technician

The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, and some lifting of equipment.

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Field Service Technician Tasks

  • Troubleshoot, diagnose, and repair units while in the field.
  • Maintain records of service calls, training, and expenses.
  • Provide on-call emergency service as required and maintain communication with the department manager while in the field.
  • Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.

Field Service Technician Job Listings

Key Stats for Field Service Technician

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
3%
1-4 years
28%
5-9 years
24%
10-19 years
34%
20 years or more
10%

Experience Affects Field Service Technician Salaries

Experienced
▲35%

National Average
C$47,000

Entry-Level
▼15%

Skills That Affect Field Service Technician Salaries

Electronic Troubleshooting
▲37%

Troubleshooting
▲33%

Maintenance
▲16%

National Average
C$47,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Years of Experience

Less than 1 year
3%
1-4 years
28%
5-9 years
24%
10-19 years
34%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 63%
vision benefits
Vision: 42%
no benefits
None: 21%