The average salary for a Technical Support Engineer in Toronto, Ontario is C$53,155 per year. Most people with this job move on to other positions after 20 years in this career. A skill in Microsoft Office is associated with high pay for this job.

C$42,239 - C$80,267
C$42K
C$55K
C$80K
MEDIAN: C$55,459
10%
50%
90%
C$0C$80K
Salary C$42,239 - C$80,267
Bonus C$3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$41,349 - C$80,109
  • Country: Canada
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 33

Job Description for Technical Support Engineer

Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales.

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Technical Support Engineer Tasks

  • Monitor the day to day performance of computers and computer systems.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.

Technical Support Engineer Job Listings

Key Stats for Technical Support Engineer

Gender

Female
13 %
Male
87 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.
1-4 years
40%
5-9 years
26%
10-19 years
29%
20 years or more
6%

Experience Affects Technical Support Engineer Salaries

Mid-Career
▲1%

National Average
C$57,000

Entry-Level
▼7%

Experienced
▼8%

Skills That Affect Technical Support Engineer Salaries

Microsoft Office
▲5%

National Average
C$57,000

Microsoft SQL Server
▼21%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.

Gender

Female
13 %
Male
87 %

Years of Experience

1-4 years
40%
5-9 years
26%
10-19 years
29%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 79%
vision benefits
Vision: 63%
no benefits
None: 13%