The average pay for a Technical Support Engineer is C$57,615 per year.

C$44,930 - C$78,112
C$45K
C$59K
C$78K
MEDIAN: C$58,897
10%
50%
90%
C$14.68 - C$36.24
C$15
C$22
C$36
MEDIAN: C$21.87
10%
50%
90%
C$0C$80K
Salary C$44,930 - C$78,112
Bonus C$102 - C$9,933
Profit Sharing C$1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$41,527 - C$80,815
  • Country: Canada
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 147
Hourly Data C$0C$65
Hourly Rate C$14.68 - C$36.24
Overtime C$15.21 - C$65.17
Annual Data C$0C$80K
Bonus C$102 - C$9,933
Profit Sharing C$1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$41,527 - C$80,815
  • Country: United States
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 28

Job Description for Technical Support Engineer

Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales.

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Technical Support Engineer Tasks

  • Monitor the day to day performance of computers and computer systems.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.

Technical Support Engineer Pay By Employer

$0$119K

EMC Corporation
28 profiles
$62,363

$56,281

Dell, Inc.
13 profiles
$65,000

Oracle Corp.
12 profiles
$59,869

Amazon.com Inc
10 profiles
$78,062

Vmware, Inc.
10 profiles
$75,000

NetApp
9 profiles
$71,853

Empirix
7 profiles
$70,377

$56,201

Microsoft Corp
6 profiles
$91,500

Technical Support Engineer Job Listings

Popular Skills for Technical Support Engineer

Pay by Experience Level for Technical Support Engineer

Pay by Experience for a Technical Support Engineer has a positive trend. An entry-level Technical Support Engineer with less than 5 years of experience can expect to earn an average total compensation of C$51,000 based on 48 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Technical Support Engineer with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$59,000 based on 22 salaries. An experienced Technical Support Engineer which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$65,000 based on 18 salaries. A Technical Support Engineer with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$75,000 based on 12 salaries.

Pay Difference by Location

National Average: C$58,625

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Technical Support Engineer

Gender

Female
5 %
Male
95 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 21 votes.
Less than 1 year
7%
1-4 years
47%
5-9 years
22%
10-19 years
19%
20 years or more
5%

Experience Affects Technical Support Engineer Salaries

Late-Career
▲28%

Experienced
▲11%

▲1%

National Average
C$59,000

▼13%

Skills That Affect Technical Support Engineer Salaries


Windows Operating System General Use
▼0%

National Average
C$59,000

Microsoft Word
▼2%

Linux
▼5%

Microsoft SQL Server
▼13%

Internet Information Server (IIS)
▼21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 21 votes.

Gender

Female
5 %
Male
95 %

Years of Experience

Less than 1 year
7%
1-4 years
47%
5-9 years
22%
10-19 years
19%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 74%
vision benefits
Vision: 65%
no benefits
None: 15%