C$58,798
Avg. Salary
C$20.50
Avg. Hourly Rate

Average additional compensation:

C$3,500

Bonus

C$1,100

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Technical Support Engineer is C$20.50 per hour.

The average pay for a Technical Support Engineer is C$58,798 per year.

C$14.44
10%
C$20.50
50%
C$36.39
90%
MEDIAN C$20.50
C$46k
10%
C$59k
50%
C$81k
90%
MEDIAN C$58,798
C$46,057 - C$81,192
C$46K
C$59K
C$81K
MEDIAN: C$58,798
10%
50%
90%
C$14.44 - C$36.39
C$14
C$20
C$36
MEDIAN: C$20.50
10%
50%
90%
C$0C$83K
Salary C$46,057 - C$81,192
Bonus C$309 - C$7,830
Profit Sharing C$1,100
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$42,461 - C$83,679
  • Country: Canada
  • Currency: CAD
  • Updated: 17 Feb 2019
  • Individuals Reporting: 168
Hourly Data C$0C$59
Hourly Rate C$14.44 - C$36.39
Overtime C$41.07
Annual Data C$0C$83K
Bonus C$309 - C$7,830
Profit Sharing C$1,100
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$42,461 - C$83,679
  • Country: United States
  • Currency: CAD
  • Updated: 17 Feb 2019
  • Individuals Reporting: 23

Job Description for Technical Support Engineer

Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales.

Read More...
Technical Support Engineer Tasks
  • Monitor the day to day performance of computers and computer systems.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.

Technical Support Engineer Pay By Employer

$0$110K

EMC Corporation
27 profiles
$61,935

Dell, Inc.
12 profiles
$51,234

Oracle Corp.
11 profiles
$58,958

$61,500

$97,715

$58,026

Vmware, Inc.
9 profiles
$68,288

Epic
9 profiles
$68,481

Amazon.com Inc
8 profiles
$77,800

Nokia, Inc.
8 profiles
$94,055

Technical Support Engineer Job Listings

Popular Skills for Technical Support Engineer

Pay by Experience Level for Technical Support Engineer

Pay by Experience for a Technical Support Engineer has a positive trend. An entry-level Technical Support Engineer with less than 5 years of experience can expect to earn an average total compensation of C$51,000 based on 48 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Technical Support Engineer with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$59,000 based on 22 salaries. An experienced Technical Support Engineer which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$65,000 based on 18 salaries. A Technical Support Engineer with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$75,000 based on 12 salaries.

Pay Difference by Location

-9%

National Average: C$58,618

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Technical Support Engineer

Gender

Female
6 %
Male
94 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 36 votes.
Less than 1 year
7%
1-4 years
46%
5-9 years
26%
10-19 years
16%
20 years or more
5%

Experience Affects Technical Support Engineer Salaries

Late-Career
▲28%

Experienced
▲11%

▲1%

National Average
C$59,000

▼13%

Skills That Affect Technical Support Engineer Salaries


Windows Operating System General Use
▼0%

National Average
C$59,000

Microsoft Word
▼2%

Linux
▼5%

Microsoft SQL Server
▼13%

Internet Information Server (IIS)
▼21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 36 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
7%
1-4 years
46%
5-9 years
26%
10-19 years
16%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 76%
vision benefits
Vision: 64%
no benefits
None: 16%