The average pay for an Entry-Level Technical Support Engineer is C$53,684 per year. The skills that increase pay for this job the most are Microsoft Office and Windows Operating System General Use.

C$43,651 - C$72,688
C$44K
C$56K
C$73K
MEDIAN: C$55,700
10%
50%
90%
C$14.35 - C$27.85
C$14
C$20
C$28
MEDIAN: C$20.43
10%
50%
90%
C$0C$72K
Salary C$43,651 - C$72,688
Bonus C$0.00 - C$9,933
Profit Sharing C$0.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$38,201 - C$72,672
  • Country: Canada
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 92
Hourly Data C$0C$41
Hourly Rate C$14.35 - C$27.85
Overtime C$41.80
Annual Data C$0C$72K
Bonus C$0.00 - C$9,933
Profit Sharing C$0.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$38,201 - C$72,672
  • Country: United States
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 21

Job Description for Technical Support Engineer

Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales.

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Technical Support Engineer Tasks

  • Monitor the day to day performance of computers and computer systems.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.

Technical Support Engineer Job Listings

Key Stats for Technical Support Engineer

Gender

Female
4 %
Male
96 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.
Less than 1 year
12%
1-4 years
73%
5-9 years
16%

Skills That Affect Technical Support Engineer Salaries

Microsoft Office
▲9%

Windows Operating System General Use
▲4%

National Average
C$55,000

Linux
▼4%

Microsoft SQL Server
▼16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.

Gender

Female
4 %
Male
96 %

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 69%
vision benefits
Vision: 65%
no benefits
None: 18%