Average Entry-Level Technical Support Representative with Customer Service Skills Hourly Pay

C$14.84
Avg. Hourly RateShow Salary
C$400
Bonus
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The average hourly pay for an Entry-Level Technical Support Representative with Customer Service skills is C$14.84.
10%
C$11.85
10%
C$14.84
50%
C$17.62
90%
90%
MEDIAN C$14.84
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United States (change)
Hourly Rate
C$12 - C$18
Bonus
C$0 - C$400
Total Pay
C$27,040 - C$42,849

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Job Description for Technical Support Representative

Technical Support Representative Tasks
  • Help customers identify and resolve problems with products by phone, through e-mail, or in person.
  • Escalate complex problems to appropriate staff member or department.
  • Guide customers through the installation and updating of software and hardware.

Technical Support Representative Job Listings

Pay by Experience Level for Technical Support Representative

An early career Technical Support Representative with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of C$15.80 based on 63 salaries. A mid-career Technical Support Representative with 5-9 years of experience earns an average total compensation of C$16.33 based on 26 salaries. An experienced Technical Support Representative with 10-19 years of experience earns an average total compensation of C$21.00 based on 8 salaries.

Years of Experience

This data is based on 97 survey responses.
Early Career
64.9%
Mid Career
26.8%
Experienced
8.2%

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