The average salary for a Technical Support Specialist in Canada is C$49,336.
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C$37k - C$71k
C$409 - C$8k
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C$34k - C$73k
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Job Description for Technical Support Specialist
A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused …Read more
Technical Support Specialist Tasks
- Identify problems with information technology system operations and provide potential workarounds.
- Raise information, bug and feature requests to the development team or senior support specialists.
- Provide information systems technical support for routine customer issues.
Job Satisfaction for Technical Support Specialist
Popular Employer Salaries for Technical Support Specialist
The top respondents for the job title Technical Support Specialist are from the companies Avigilon, IBM Canada Ltd. and Nanometrics, Inc.. Reported salaries are highest at Nanometrics, Inc. where the average pay is C$60,087. Avigilon pays the lowest at around C$49,500.
Technical Support Specialist Job Listings
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Popular Skills for Technical Support Specialist
Skills in Network Management / Administration are correlated to pay that is above average. Skills that pay less than market rate include Customer Service, Windows Operating System General Use, Microsoft Office and Troubleshooting.
Pay by Experience Level for Technical Support Specialist
An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$43,160 based on 44 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of C$45,470 based on 375 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of C$50,563 based on 222 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of C$58,084 based on 170 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$65,463.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Technical Support Specialist in their job title in Calgary, Alberta earn an average of 14.6% more than the national average. These job titles also find higher than average salaries in Montréal, Québec (3.7% more) and Mississauga, Ontario (2.5% more). The lowest salaries can be found in Winnipeg, Manitoba (3.0% less) and Vancouver, British Columbia (1.4% less).
Years of Experience
This data is based on 889 survey responses.
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