A Technical Support Specialist earns an average salary of C$48,680 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. Experience has a moderate effect on pay for this job.

C$36,103 - C$71,919
C$36K
C$48K
C$72K
MEDIAN: C$48,185
10%
50%
90%
C$13.80 - C$29.92
C$14
C$18
C$30
MEDIAN: C$17.79
10%
50%
90%
C$0C$72K
Salary C$36,103 - C$71,919
Bonus C$453.02 - C$8,170
Profit Sharing C$0.00 - C$5,500
Commission C$2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$33,863 - C$72,388
  • Country: Canada
  • Currency: CAD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 377
Hourly Data C$0C$60
Hourly Rate C$13.80 - C$29.92
Overtime C$18.28 - C$60.53
Annual Data C$0C$72K
Bonus C$453.02 - C$8,170
Commission C$2,000
Profit Sharing C$0.00 - C$5,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$33,863 - C$72,388
  • Country: United States
  • Currency: CAD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 111

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United States (change)

Common Career Paths for Technical Support Specialist


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Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Pay by Experience Level for Technical Support Specialist

Pay by Experience for a Technical Support Specialist has a positive trend. An entry-level Technical Support Specialist with less than 5 years of experience can expect to earn an average total compensation of C$42,000 based on 237 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Technical Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$49,000 based on 138 salaries. An experienced Technical Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$57,000 based on 99 salaries. A Technical Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$68,000 based on 30 salaries.

Pay Difference by Location

National Average: C$46,493

Larger city markers indicate a job is popular in that location.

Technical Support Specialist Reviews

Q: What is it like working as a Technical Support Specialist?

Technical Support Specialist in 100 Mile House:
"Steady."
Pros: Relaxed office environment. You get to help people. There are some interesting problems to solve.
Cons: Repetitive nature of calls. Lack of physical activity. Low pay.

Technical Support Specialist in Mississauga:
"It is very stressful and dedicated."
Pros: Helping tech.
Cons:

Technical Support Specialist in Windsor:
Pros: Talking to different prole on the phone, making friends in the workplace, good work environment, location is convenient, rewarding.
Cons: Sitting for 9 hours, 3 breaks feel like it's not enough.

Related Job Salaries

Key Stats for Technical Support Specialist

Gender

Female
20 %
Male
80 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 92 votes.
Less than 1 year
5%
1-4 years
43%
5-9 years
25%
10-19 years
18%
20 years or more
9%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Technical Support Specialist Salaries

▲45%

▲22%

▲6%

National Average
C$46,000

▼9%

Skills That Affect Technical Support Specialist Salaries



Microsoft Active Directory
▲1%


Windows Server 2012 R2
▼0%

National Average
C$46,000

Microsoft SQL Server
▼1%

HTML
▼1%



SQL
▼6%

Linux
▼9%

Information Technology (IT) Support
▼11%

Network Support
▼16%

Customer Service
▼18%

VoIP
▼25%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 92 votes.

Gender

Female
20 %
Male
80 %

Years of Experience

Less than 1 year
5%
1-4 years
43%
5-9 years
25%
10-19 years
18%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 77%
vision benefits
Vision: 60%
no benefits
None: 13%
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