Entry-Level Technical Support Specialist in Toronto, Ontario Salary (Canada)

An Entry-Level Technical Support Specialist in Toronto, Ontario earns an average salary of C$46,555 per year.

C$35,669 - C$61,606
C$36K
C$45K
C$62K
MEDIAN: C$44,938
10%
50%
90%
C$13.40 - C$22.58
C$13
C$18
C$23
MEDIAN: C$17.98
10%
50%
90%
C$0C$61K
Salary C$35,669 - C$61,606
Bonus C$0.00 - C$5,135
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$34,076 - C$60,407
  • Country: Canada
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 80
Hourly Data C$0C$30
Hourly Rate C$13.40 - C$22.58
Overtime C$12.00
Annual Data C$0C$60K
Bonus C$0.00 - C$5,135
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$34,076 - C$60,407
  • Country: United States
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 23

Job Description for Technical Support Specialist

A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused on finding solutions to issues with media technology and information integration. Often, the position is located within a computer lab or sometimes a classroom. If the position is within a school, an understanding of educational technology is a must.

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Technical Support Specialist Tasks

  • Provide information systems technical support for routine customer issues.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Identify problems with information technology system operations and provide potential workarounds.

Technical Support Specialist Job Listings

Key Stats for Technical Support Specialist

Gender

Female
19 %
Male
81 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.
Less than 1 year
9%
1-4 years
76%
5-9 years
16%

Skills That Affect Technical Support Specialist Salaries

National Average
C$44,000

Troubleshooting
▼2%

Network Management / Administration
▼6%

Windows Operating System General Use
▼14%

Microsoft Office
▼16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
19 %
Male
81 %

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 72%
vision benefits
Vision: 55%
no benefits
None: 18%