Technical Support Specialist in Toronto, Ontario Salary (Canada)

A Technical Support Specialist in Toronto, Ontario earns an average salary of C$51,294 per year. Most people move on to other jobs if they have more than 20 years' experience in this career. A skill in Network Management / Administration is associated with high pay for this job.

C$37,052 - C$77,736
C$37K
C$49K
C$78K
MEDIAN: C$49,391
10%
50%
90%
C$14.56 - C$31.13
C$15
C$19
C$31
MEDIAN: C$19.21
10%
50%
90%
C$0C$78K
Salary C$37,052 - C$77,736
Bonus C$101 - C$8,940
Profit Sharing C$5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$35,868 - C$78,377
  • Country: Canada
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 144
Hourly Data C$0C$58
Hourly Rate C$14.56 - C$31.13
Overtime C$0.00 - C$58.17
Annual Data C$0C$78K
Bonus C$101 - C$8,940
Profit Sharing C$5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$35,868 - C$78,377
  • Country: United States
  • Currency: CAD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 33

Job Description for Technical Support Specialist

A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused on finding solutions to issues with media technology and information integration. Often, the position is located within a computer lab or sometimes a classroom. If the position is within a school, an understanding of educational technology is a must.

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Technical Support Specialist Tasks

  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Pay by Experience Level for Technical Support Specialist

Pay by Experience for a Technical Support Specialist has a positive trend. An entry-level Technical Support Specialist with less than 5 years of experience can expect to earn an average total compensation of C$45,000 based on 47 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Technical Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$59,000 based on 30 salaries. An experienced Technical Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$54,000 based on 23 salaries. A Technical Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$77,000 based on 8 salaries.

Key Stats for Technical Support Specialist

Gender

Female
14 %
Male
86 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 21 votes.
Less than 1 year
5%
1-4 years
44%
5-9 years
20%
10-19 years
21%
20 years or more
9%

Experience Affects Technical Support Specialist Salaries

Late-Career
▲59%

▲22%

▲11%

National Average
C$49,000

▼8%

Skills That Affect Technical Support Specialist Salaries


Windows NT / 2000 / XP Networking
▲1%

National Average
C$49,000


Microsoft Office
▼12%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 21 votes.

Gender

Female
14 %
Male
86 %

Years of Experience

Less than 1 year
5%
1-4 years
44%
5-9 years
20%
10-19 years
21%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 77%
vision benefits
Vision: 64%
no benefits
None: 13%