The average salary for an Entry-Level Technical Support Specialist is C$45,214 per year.

C$34,310 - C$59,455
C$34K
C$45K
C$59K
MEDIAN: C$44,609
10%
50%
90%
C$13.15 - C$24.78
C$13
C$17
C$25
MEDIAN: C$17.07
10%
50%
90%
C$0C$59K
Salary C$34,310 - C$59,455
Bonus C$0.00 - C$5,641
Profit Sharing C$582 - C$3,103
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$31,134 - C$59,718
  • Country: Canada
  • Currency: CAD
  • Updated: 12 Jan 2018
  • Individuals Reporting: 342
Hourly Data C$0C$37
Hourly Rate C$13.15 - C$24.78
Overtime C$12.00 - C$37.91
Annual Data C$0C$59K
Bonus C$0.00 - C$5,641
Profit Sharing C$582 - C$3,103
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$31,134 - C$59,718
  • Country: United States
  • Currency: CAD
  • Updated: 12 Jan 2018
  • Individuals Reporting: 117

Job Description for Technical Support Specialist

A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused on finding solutions to issues with media technology and information integration. Often, the position is located within a computer lab or sometimes a classroom. If the position is within a school, an understanding of educational technology is a must.

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Technical Support Specialist Tasks

  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Pay Difference by Location

National Average: C$42,596

Larger city markers indicate a job is popular in that location.

Key Stats for Technical Support Specialist

Gender

Female
18 %
Male
82 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 67 votes.
Less than 1 year
8%
1-4 years
76%
5-9 years
16%

Skills That Affect Technical Support Specialist Salaries


Windows NT / 2000 / XP Networking
▼0%

National Average
C$43,000

Network Management / Administration
▼1%



Customer Service
▼11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 67 votes.

Gender

Female
18 %
Male
82 %

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 75%
vision benefits
Vision: 55%
no benefits
None: 14%