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What Do Assistant Manager, Customer Services Do?
Assistant managers of customer service facilitate the operations of the customer service department by communicating goals to employees and training them to properly handle customer-service situations. The assistant manager must maintain close relationships with the entire customer service team and provide instruction and help as needed. They also are expected to work alongside other administration to coordinate departmental efforts. The assistant manager also must be able to understand content
Explore the most common career paths for Assistant Manager, Customer Service. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Skills in Customer Service, Operations Management, People Management and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Customer Relationship Management (CRM).
What is the Pay by Experience Level for Assistant Manager, Customer Services?
An early career Assistant Manager, Customer Service with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of HK$316,300 based on 10 salaries. A mid-career Assistant Manager, Customer Service with 5-9 years of experience earns an average total compensation of HK$334,558 based on 19 salaries. An experienced Assistant Manager, Customer Service with 10-19 years of experience earns an average total compensation of HK$321,622 based on 12 salaries.