The average salary for an Assistant Manager, Customer Service in Hong Kong is HK$326,741.
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HK$204k - HK$452k
HK$19k - HK$63k
HK$227k - HK$485k
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Job Description for Assistant Manager, Customer Service
Assistant managers of customer service facilitate the operations of the customer service department by communicating goals to employees and training them to properly handle customer-service situations. The assistant manager must maintain close relationships with the entire customer service team and provide instruction and help as needed. They also are expected to work alongside other administration to coordinate departmental efforts. The assistant manager also must be able to understand content …Read more
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Popular Skills for Assistant Manager, Customer Service
Customer Relationship Management (CRM)
Skills in Customer Service, Operations Management, People Management and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Customer Relationship Management (CRM).
Pay by Experience Level for Assistant Manager, Customer Service
An early career Assistant Manager, Customer Service with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of HK$318,350 based on 9 salaries. A mid-career Assistant Manager, Customer Service with 5-9 years of experience earns an average total compensation of HK$334,558 based on 20 salaries. An experienced Assistant Manager, Customer Service with 10-19 years of experience earns an average total compensation of HK$321,622 based on 13 salaries.
Years of Experience
This data is based on 42 survey responses.
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