HK$600,000
Avg. Salary
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A Service Delivery Manager earns an average salary of HK$562,500 per year. Most people with this job move on to other positions after 20 years in this career.

HK$297,525 - HK$1,200,000
HK$300K
HK$600K
HK$1M
MEDIAN: HK$600,000
10%
50%
90%
HK$0HK$1M
Salary HK$297,525 - HK$1,200,000
Bonus HK$108,085
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
HK$297,525 - HK$1,497,301
  • Country: Hong Kong
  • Currency: HKD
  • Updated: 22 Sep 2018
  • Individuals Reporting: 19

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

Pay Difference by Location

-6%

National Average: HK$600,000

Larger city markers indicate a job is popular in that location.

Key Stats for Service Delivery Manager

Gender

Female
18 %
Male
82 %
Less than 1 year
5%
1-4 years
16%
5-9 years
26%
10-19 years
37%
20 years or more
16%

Experience Affects Service Delivery Manager Salaries

▲70%

National Average
HK$600,000

▼8%

Gender

Female
18 %
Male
82 %

Years of Experience

Less than 1 year
5%
1-4 years
16%
5-9 years
26%
10-19 years
37%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 92%
dental benefits
Dental: 85%
vision benefits
Vision: 15%
no benefits
None: