HK$210,953
Avg. Salary
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The average pay for a Technical Support Engineer is HK$210,953 per year.

HK$38,131 - HK$573,133
HK$38K
HK$210K
HK$570K
MEDIAN: HK$210,953
10%
50%
90%
HK$0HK$589K
Salary HK$38,131 - HK$573,133
Bonus HK$14,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
HK$38,131 - HK$589,746
  • Country: Hong Kong
  • Currency: HKD
  • Updated: 22 Sep 2018
  • Individuals Reporting: 23

Job Description for Technical Support Engineer

Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales.

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Technical Support Engineer Tasks

  • Monitor the day to day performance of computers and computer systems.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.

Technical Support Engineer Pay By Employer

$0$110K

EMC Corporation
26 profiles
$61,761

Dell, Inc.
12 profiles
$51,234

Oracle Corp.
12 profiles
$59,869

$57,572

$97,715

Vmware, Inc.
9 profiles
$68,288

Epic
9 profiles
$68,481

$63,898

Nokia, Inc.
8 profiles
$94,055

Microsoft Corp
7 profiles
$52,903

Technical Support Engineer Job Listings

Pay Difference by Location

34%

National Average: HK$210,953

Larger city markers indicate a job is popular in that location.

Key Stats for Technical Support Engineer

Less than 1 year
4%
1-4 years
43%
5-9 years
22%
10-19 years
22%
20 years or more
9%

Years of Experience

Less than 1 year
4%
1-4 years
43%
5-9 years
22%
10-19 years
22%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 27%
vision benefits
Vision: 9%
no benefits
None: 18%