The average salary for a Technical Support Engineer in Hong Kong is HK$300,000.
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HK$395 - HK$582k
HK$12k - HK$38k
HK$395 - HK$594k
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Job Description for Technical Support Engineer
Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales. Technical support engineers work in a wide range of industries, such as telecommunications and health-care, and they are often t…Read more
Technical Support Engineer Tasks
- Monitor the day to day performance of computers and computer systems.
- Enter commands and verify proper system operation through observation to detect errors.
- Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.
Technical Support Engineer Job Listings
Popular Skills for Technical Support Engineer
Pay by Experience Level for Technical Support Engineer
An early career Technical Support Engineer with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of HK$206,100 based on 4 salaries. A mid-career Technical Support Engineer with 5-9 years of experience earns an average total compensation of HK$443,063 based on 3 salaries. An experienced Technical Support Engineer with 10-19 years of experience earns an average total compensation of HK$360,000 based on 5 salaries.
Years of Experience
This data is based on 12 survey responses.