HK$256,745
Avg. Salary
Avg. Hourly Rate
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The average pay for an Information Technology (IT) Support Specialist is {{pay}} per hour.

The average pay for an Information Technology (IT) Support Specialist is HK$256,745 per year.

10%
HK$0.00
10%
HK$0.00
50%
HK$0.00
90%
90%
MEDIAN HK$0.00
10%
HK$22k
10%
HK$257k
50%
HK$366k
90%
90%
MEDIAN HK$256,745
HK$22,170 - HK$366,251
HK$22K
HK$260K
HK$370K
MEDIAN: HK$256,745
10%
50%
90%
HK$0HK$390K
Salary HK$22,170 - HK$366,251
Bonus HK$22,747
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
HK$38,797 - HK$390,000
  • Country: Hong Kong
  • Currency: HKD
  • Updated: 21 Mar 2019
  • Individuals Reporting: 29

Job Description for Information Technology (IT) Support Specialist

The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.

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Information Technology (IT) Support Specialist Tasks
  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Information Technology (IT) Support Specialist Pay By Employer

$0$92K

U.S. Army
11 profiles
$34,000

HDR, Inc.
9 profiles
$47,906

U.S. Navy
8 profiles
$52,402

$55,000

$42,032

Amazon.com Inc
7 profiles
$31,448

$67,496

$37,960

Information Technology (IT) Support Specialist Job Listings

Pay Difference by Location

-19%

National Average: HK$256,745

Larger city markers indicate a job is popular in that location.

Information Technology (IT) Support Specialist Reviews

Q: What is it like working as an Information Technology (IT) Support Specialist?

Information Technology (IT) Support Specialist in Hong Kong:
Pros:
Cons: Salary too low. Too much work. Stress level too high.

Key Stats for Information Technology (IT) Support Specialist

1-4 years
62%
5-9 years
17%
10-19 years
17%
20 years or more
3%

Experience Affects Information Technology (IT) Support Specialist Salaries

▲20%

National Average
HK$257,000

▼35%

Years of Experience

1-4 years
62%
5-9 years
17%
10-19 years
17%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 37%
vision benefits
Vision: 11%
no benefits
None: 32%