The average salary for an Information Technology (IT) Support Specialist is HK$194,272 per year. People in this job generally don't have more than 10 years' experience.

HK$122,554 - HK$332,043
HK$120K
HK$190K
HK$330K
MEDIAN: HK$194,272
10%
50%
90%
HK$0HK$349K
Salary HK$122,554 - HK$332,043
Bonus HK$19,000
Profit Sharing HK$6,300
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
HK$122,554 - HK$349,826
  • Country: Hong Kong
  • Currency: HKD
  • Updated: 13 Dec 2017
  • Individuals Reporting: 22

Job Description for Information Technology (IT) Support Specialist

The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.

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Information Technology (IT) Support Specialist Tasks

  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Information Technology (IT) Support Specialist Job Listings

Pay Difference by Location

National Average: HK$194,272

Larger city markers indicate a job is popular in that location.

Information Technology (IT) Support Specialist Reviews

Q: What is it like working as an Information Technology (IT) Support Specialist?

Information Technology (IT) Support Specialist in Hong Kong:
Pros:
Cons: Salary too low. Too much work. Stress level too high.

Key Stats for Information Technology (IT) Support Specialist

1-4 years
55%
5-9 years
36%
10-19 years
5%
20 years or more
5%

Experience Affects Information Technology (IT) Support Specialist Salaries

▲58%

National Average
HK$194,000

▼15%

Years of Experience

1-4 years
55%
5-9 years
36%
10-19 years
5%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 40%
vision benefits
Vision: 13%
no benefits
None: 33%