Entry-Level Assistant Manager, Customer Service Salary (India)

The average salary for an Entry-Level Assistant Manager, Customer Service is Rs 367,037 per year. Skills that are associated with high pay for this job are Project Management, Vendor Management, and Team Management.

Rs 206,091 - Rs 698,801
Rs 210K
Rs 370K
Rs 700K
MEDIAN: Rs 372,707
10%
50%
90%
Rs 0Rs 887K
Salary Rs 206,091 - Rs 698,801
Bonus Rs 2,936 - Rs 101,037
Profit Sharing Rs 0.00 - Rs 101,611
Commission Rs 1,014 - Rs 887,693
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 213,109 - Rs 734,676
  • Country: India
  • Currency: INR
  • Updated: 18 Jan 2018
  • Individuals Reporting: 795

Job Description for Assistant Manager, Customer Service

Assistant managers of customer service facilitate the operations of the customer service department by communicating goals to employees and training them to properly handle customer-service situations. The assistant manager must maintain close relationships with the entire customer service team and provide instruction and help as needed. They also are expected to work alongside other administration to coordinate departmental efforts. The assistant manager also must be able to understand content presented during meetings (such as data trends and graphical representations) and how it may affect their team. In order to qualify for this position, candidates typically are expected to hold a bachelor’s degree. Applicants are also expected to have several years' experience in management. They also must have exceptional interpersonal and management skills. (Copyright 2018 PayScale.com)


Assistant Manager, Customer Service Tasks

  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

Popular Employer Salaries for Assistant Manager, Customer Service

Assistant Manager, Customer Service Job Listings

Pay Difference by Location

National Average: Rs 397,739

Larger city markers indicate a job is popular in that location.

Assistant Manager, Customer Service Advice

Q: What do you wish you knew about your job when you first started out?

Assistant Manager, Customer Service in Mumbai:
"The Best Place To Gain Knowledge of US Mortgage."
The Best Place To Gain Knowledge of US Mortgage.

Assistant Manager, Customer Service in Pune:
"3D ( Dedication, determination and decipline )"
Hard and smart work in combination is very important.

Assistant Manager, Customer Service in Pune:
"People management."
Learn fast, adapt to changes.lead from the front.

Assistant Manager, Customer Service in Mumbai:
"Profile."
Must be keen learner and easy to understand the process.

Assistant Manager, Customer Service in Mumbai:
"Handling A Customer Service Team Is A Tough Job."
Be polite and friendly with the team working for you, they are humans like you. If you will treat them as your family, you will get 100 percent from them.

Assistant Manager, Customer Service in Bangalore:
"Working as Assistant manager and manging IFM team of the fac."

Assistant Manager, Customer Service in Pune:
"Data Management Skills."
Maintain good interpersonal skills and rapport building with Middle Management.

Key Stats for Assistant Manager, Customer Service

Gender

Female
19 %
Male
81 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 40 votes.
Less than 1 year
7%
1-4 years
71%
5-9 years
22%

Skills That Affect Assistant Manager, Customer Service Salaries

Project Management
▲29%

Vendor Management
▲26%



National Average
Rs 398,000



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 40 votes.

Gender

Female
19 %
Male
81 %

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 6%
vision benefits
Vision: 7%
no benefits
None: 22%