Assistant Manager, Customer Service in Gurgaon, Haryana Salary (India)

The average pay for an Assistant Manager, Customer Service in Gurgaon, Haryana is Rs 589,887 per year. Experience has a moderate effect on income for this job. Most people with this job move on to other positions after 20 years in this career.

Rs 301,537 - Rs 930,117
Rs 300K
Rs 550K
Rs 930K
MEDIAN: Rs 546,992
10%
50%
90%
Rs 0Rs 993K
Salary Rs 301,537 - Rs 930,117
Bonus Rs 16.45 - Rs 124,412
Profit Sharing Rs 0.00 - Rs 148,994
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 311,120 - Rs 993,271
  • Country: India
  • Currency: INR
  • Updated: 18 Jan 2018
  • Individuals Reporting: 139

Job Description for Assistant Manager, Customer Service

Assistant managers of customer service facilitate the operations of the customer service department by communicating goals to employees and training them to properly handle customer-service situations. The assistant manager must maintain close relationships with the entire customer service team and provide instruction and help as needed. They also are expected to work alongside other administration to coordinate departmental efforts. The assistant manager also must be able to understand content presented during meetings (such as data trends and graphical representations) and how it may affect their team. In order to qualify for this position, candidates typically are expected to hold a bachelor’s degree. Applicants are also expected to have several years' experience in management. They also must have exceptional interpersonal and management skills. (Copyright 2018 PayScale.com)


Assistant Manager, Customer Service Tasks

  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

Popular Employer Salaries for Assistant Manager, Customer Service

Assistant Manager, Customer Service Job Listings

Key Stats for Assistant Manager, Customer Service

Gender

Female
7 %
Male
93 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
1%
1-4 years
20%
5-9 years
65%
10-19 years
14%

Experience Affects Assistant Manager, Customer Service Salaries

Experienced
▲24%

▲4%

National Average
Rs 581,000

Entry-Level
▼14%

Skills That Affect Assistant Manager, Customer Service Salaries

Customer Service
▲16%

Project Management
▲14%


Team Management
▲8%


National Average
Rs 581,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
7 %
Male
93 %

Years of Experience

Less than 1 year
1%
1-4 years
20%
5-9 years
65%
10-19 years
14%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 1%
vision benefits
Vision: 2%
no benefits
None: 17%